Effective Date: 1/1/2024

1. Introduction

Welcome to Kerndell (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website www.kerndell.com, products, and services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Data We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided when you fill out forms or contact us.
  • Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

3. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: To process requests, deliver products or services, and manage customer accounts.
  • To Improve Our Website: Analyze user behavior, conduct research, and enhance our services.
  • Marketing Communications: Send promotional materials, updates, and newsletters (only if you have opted-in).
  • Compliance: Meet legal obligations and prevent fraudulent activities.

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent (e.g., when you subscribe to our newsletter).
  • Performance of a contract (e.g., when you purchase our services).
  • Legal obligations (e.g., compliance with regulatory requirements).
  • Legitimate interests (e.g., improving our website and services).

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who help us with website hosting, payment processing, and email marketing.
  • Legal Authorities: If required by law or to protect our legal rights.

6. International Data Transfers

Your data may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable data protection laws and safeguard your personal information.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal information.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal information.
  • Right to Restrict Processing: Limit the processing of your personal data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at privacy@kerndell.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings. 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: privacy@kerndell.com

Address:
Kerndell
2500 Citywest BLVD Suite 150-110
Houston, Texas, 77042